Quality and Maintenance

CARING FOR FURNITURE

Wood

Wipe clean with a soft dry cloth. Do not use rags that have been treated with chemicals.
For tough stains, first soak the soft cloth in a warm water solution of 3 to 5% neutral detergent, and then wring the cloth out carefully before wiping the wood. Next, be sure to carefully wipe away all moisture, and then finally wipe once again with a soft, dry cloth and allow the wood to air dry.

Wood

Fabric

For daily cleaning, use a vacuum cleaner to remove dust and dirt from inside the weave of the fabric. If the fabric becomes soiled, soak a soft cloth in a warm water solution of 1 to 5% neutral detergent, and then wring the cloth out carefully before wiping the surface of the fabric by tapping. Next, be sure to carefully wipe away all moisture and then allow the fabric to air dry. For covers, refer to the label for cleaning directions. (Some materials will shrink or fade if washed.)

Fabric

Leather

Wipe clean with a soft dry cloth. Do not use rags that have been treated with chemicals.
For stains, polish with a leather cleaner for furniture. (Apply the cleaner to a soft cloth, rather than directly to the leather.) For tough stains, first soak the cloth in a warm water solution of 3 to 5% neutral detergent, and then wring the cloth out carefully before wiping the leather. Next, be sure to carefully wipe away all moisture, and then finally wipe once again with a soft, dry cloth and allow the leather to air dry. After the leather has dried, polish with a leather cleaner.

Leather

COATING

Urethane finish

The surface coating is formed from a urethane resin film. Resin protects the surface of the wood, and therefore this coating is resistant to scratches and stains caused by water. In addition, the thickness of the coating can be changed, for a thin film finish (such as an oil finish) that preserves the features of the wood.

Urethane finish

Oil finish

An oil coating is a finish that works into the interior of the wood. This allows the grain to be seen clearly, emphasizing the properties of the wood. Prolonged exposure to water and other moisture will result in stains, and therefore we recommend polishing with oil regularly. This is the secret to prolonging the life of your furniture.

Oil finish

CUSTOMER SERVICE

Maruni Wood Industry implements strict quality control and inspections before shipment, to ensure that our customers can enjoy our products with confidence for many years. If you experience trouble with a product as a result of normal use as explained in the instruction manual, Maruni will provide the appropriate service according to the warranty conditions listed on the warranty card included with the product. If this occurs, please contact the store where the product was purchased, or a Maruni service representative.

Warranty Conditions

  • This product shall be covered by warranty for two (2) years from the date of delivery.
  • If damage or other trouble occurs as a result of normal use as explained in the instruction manual during the warranty period, appropriate service will be provided free of charge. To request repairs or other service, please contact the store where the product was purchased.
  • The warranty for this product is limited to repairs or replacement, to be determined by Maruni. Maruni shall not bear responsibility for indirect damage, mental distress, or any other ancillary damage caused by damage to or trouble with this product.
  • The following circumstances are not covered free of charge, even during the warranty period:
    • Damage caused by transport, movement, dropping, etc. after purchase
    • Damage due to failure to strictly observe cautionary information in the instruction manual
    • Wear to consumable parts, or damage caused by such wear
    • Damage due to natural disaster, including but not limited to fire, salt damage, abnormal voltage, earthquakes, lightning, and flooding
    • Damage due to repairs or modifications made by someone other than the store where the product was purchased or a Maruni representative
    • Inability to present the warranty card
    • Damage that has occurred when using this product for commercial activities
    • Deterioration or scratches on external areas, such as surface coverings and coating/paint
    • Other conditions stipulated by Maruni
  • In some instances, the customer might be required to pay a portion of transportation fees.
  • Be sure to carefully read and understand the instruction manual before using this product.

* For inquiries regarding the use and maintenance of your product, please contact the store where the product was purchased.